The most important thing for us is that you, your friends and / or your family have a successful vacation on Lake Garda. However, in order to avoid conflicts at the end of the day, we must refer to our general conditions and make sure that everyone who rents with us reads them carefully, understands them fully and agrees to our conditions.
Here is a brief overview of the most important points you should pay attention to:
1. the user takes full responsibility for the rental equipment
2. the bicycles are kept in a perfectly maintained condition and regularly serviced. Any damage and/or defects not mentioned by the staff at the time of handover must be recorded and reported by you immediately before you start your tour.
3. in case of improper use or treatment and / or damage or vandalism of the rented equipment, the user who caused the damage will be charged the cost of an appropriate repair according to the repair price lists of our store.
4. if the return of the loaned equipment cannot be effected before the closing time, the user must notify us immediately by calling +39 3669365806 to avoid further costs
5. the rental bikes are not insured. In case of destruction, theft or loss, the user will be charged costs equal to the market value of the rental equipment.
6. in the event of theft, the User is in any case required to report the theft to the Bardolino Police Department and to provide us with a copy of the report. If, without sufficient justification, the Rental Material is not returned in accordance with the terms of the Agreement for any reason, we reserve the right to file a theft claim against the User with the appropriate authorities.
7. for any litigation, the competent judicial authority is the Court of Verona, Italy.
Additional Conditions for Vespas:
1. the driver is obliged to pay for any administrative offences and legal penalties during the rental period and to reimburse the rental company for them: be it administrative or postal fees (corresponding to 20,00 Euro + reminder fees).
2. are excluded from the rental price: Fuel costs, parking fees, fines, towing costs in case of an accident or caused by the authorities, as well as damages caused to the vehicle.
3. in case of damage to third parties (persons or property), the insurance will cover up to 3 million euros (with an excess of 260 euros + taxes).
4. Damages and Theft Insurance is not included in the base rent price.
5. An additional insurance is possible for an extra charge of 20€ (+ 15€ for each following day)
Additional Insurance
The additional insurance limits the amount to be paid for self-inflicted damage to the Vespa to a maximum of 650€.
Theft is insured by the additional insurance with a deductible of 1.500€.
You always have to secure the Vespa with the included lock and take a photo (e.g. with your smartphone) after locking it to prove that the Vespa has been secured properly.
Full Terms & Conditions
Furthermore, when you complete our digital customer registration form you accept these terms & conditions:
The renter declares that the rented vehicle is in perfect working and maintenance condition at the time of handover, with the exception of any defects noted in the handover protocol. The renter assumes full and sole responsibility for the vehicles provided to them.
The rented vehicle must be returned at the agreed-upon time and location of rental. The return is only considered complete when the vehicle has been handed over directly to Bella Bici SNC. Parking the vehicle outside the rental location during closing hours will not be considered a valid return. Failure to return the vehicle without prior notice or exceptional, verifiable reasons will be treated as theft and reported to the competent judicial authorities.
Upon handover, the renter becomes the custodian and sole person responsible for the rented vehicle. The vehicles must be handled and secured with due diligence.
For the safety of renters and to protect against theft, the bikes and vehicles may be equipped with a GPS tracker. This is used exclusively to locate the vehicle in the event of theft or loss and to facilitate its recovery. The location data collected will be treated as strictly confidential and will only be used for tracking purposes in cases of necessity (theft, loss).
The renter authorizes Bella Bici to withhold an amount of € ___ as a deposit, either via the Stripe system or in cash, to cover any potential damage to the vehicle. The entire deposit will be released via the Stripe system or, if paid in cash, returned upon the vehicle’s return and verification of its condition.
This contract is personal in nature and cannot be transferred to third parties. The renter is also not permitted to re-rent, lend, or entrust the rented bike or vehicle to any third party.
Bella Bici is not liable for any loss or damage to items transported in, left on, or forgotten in the vehicle during or after the rental period.
The renter is obliged to comply with the applicable road traffic regulations. Fines and penalties for traffic offenses committed during the rental period are the sole responsibility of the renter. The renter agrees to reimburse Bella Bici for any advance payments of such infringements, with the exception of amounts resulting from late payment.
The parties acknowledge and agree that the data provided or directly acquired will be processed in accordance with the provisions of EU Regulation 679/2016 and Legislative Decree No. 196/2003 for the purpose of fulfilling this contract.
This contract may be terminated early by Bella Bici, pursuant to Article 1456 of the Italian Civil Code, without prejudice to the right to compensation for damages, in case of improper use of the vehicle by the renter or in case of theft or damage to the vehicle. The renter, in turn, may terminate the contract early, pursuant to Article 1456 of the Italian Civil Code, if the vehicle and the equipment described in this contract are not suitable for their intended use.
The renter declares to be aware of the following rental conditions:
The rental is reserved for adults.
The use of the vehicle presupposes the physical fitness and technical skill of the user. By renting the vehicle, the renter declares to possess the necessary skills and competence without any reservations.
The vehicle is to be used exclusively as a means of transport and must be handled with care, common sense, and diligence to avoid damage to the vehicle and its accessories.
Bella Bici may conduct checks during the use of the vehicles and may demand their return if improper use is detected.
Bella Bici may refuse rental to individuals under the influence of alcohol or drugs. Refusal may also occur for other reasons at the sole discretion of Bella Bici.
Any amendment to this contract requires the specific written consent of both parties. Tolerance, even if repeated, of non-compliance or improper fulfillment of contractual obligations cannot in any way be interpreted as a tacit amendment or repeal of the underlying agreements. For all matters not regulated in this contract, the parties explicitly refer to the provisions of Italian law and local customs. All disputes arising from the interpretation and application of this contract will be settled by the Court of Verona.